Privacy Policy
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ISPYCYBER Pvt. Ltd.
Update on: March 1st,2025
Introduction
Welcome to the website (the “Site”) of iSpyCyber (“iSpyCyber,” “we,” “us,” or “our”). iSpyCyber provides mobile and web-based applications for enterprise-wide, objective, consistent, and real-time visibility of cyber risk posture and cybersecurity risk assessment (collectively, including the Site, the “Service”). This Privacy Policy explains what personal information we collect, how we use and share that information, and your choices concerning our information practices.
Before using the Service or submitting any personal information to iSpyCyber, please review this Privacy Policy carefully and contact us if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Service.
Personal Information Collection
Personal Information You Provide:
We collect the following categories of personal information from you:
Identification Information: We collect your name, email address, phone number, mailing/billing addresses, and other information that you voluntarily provide to us, such as when you create an account for the Service, fill out a form on our Site, submit a job application, etc.
Communication Information: We may collect information when you contact us with questions or concerns and when you voluntarily respond to questionnaires, surveys, or requests for market research seeking your opinion and feedback. Providing communication information is optional.
Social Media Information: We maintain a social media presence on platforms like Instagram, Facebook, Medium, Twitter, and LinkedIn (“Social Media Pages”). When you interact with us on social media, we may receive personal information that you provide or make available to us based on your settings, such as your contact details. Additionally, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Third Party Information:
To enhance our ability to provide relevant services to you, we may receive information about you from third parties, such as public databases, partners, lead generation services, and social media platforms. We also collect information from other sources to help us correct or supplement our records, improve the quality or personalization of our services, and verify your identity in instances of suspected fraud or identity theft. This may include personal information, internet or other electronic network activity information, and any inferences which may be drawn from the above information. In each instance, we will only accept information from third parties where those third parties can demonstrate they have received all necessary consents to share such information with us.
Internet Activity Information:
When you visit, use, and interact with the Service, the following information may be created and automatically logged in our systems:
Device Information: The manufacturer and model, operating system, IP address, and unique identifiers of the device, as well as the browser you use to access the Service. The information we collect may vary based on your device type and settings.
Usage Information: Information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities. We use Google Analytics, a web analytics service provided by Google LLC (“Google”) to help collect and analyze usage information. For more information on how Google uses this information, click here.
Location Information: We may derive a rough estimate of your location from your IP address when you visit the Site.
Email Open/Click Information: We may use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.
The following technologies may be used to collect Internet Activity Information:
Cookies: Text files stored on your device to uniquely identify your browser or to store information or settings in the browser to help you navigate between pages efficiently, remember your preferences, enable functionality, help us understand user activity and patterns, and facilitate online advertising.
Local storage technologies: Like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons: Also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
Personal Information We Process on Behalf of Our Customers:
In order to provide the Service, we process certain data on behalf of our customers. We process that data, including any personal information contained within it, pursuant to our agreements with our customers. We have no direct relationship with the individuals whose personal information we process in the course of providing our Service to our customers. If you are such an individual and have questions about the processing of your personal information or want to exercise one of your privacy rights, please contact the customer that you interact with directly.
Personal Information Use
Your personal information is used for the following purposes:
Service Delivery, including to:
Provide, operate, maintain, secure, and improve the Service.
Create, maintain, and authenticate your account.
Process transactions through our third-party payment processors.
To send you updates about administrative matters such as changes to our terms or policies; and Provide user support, and respond to your requests, questions, and feedback.
Communicating with You:, including to:
To send you updates about administrative matters such as changes to our terms or policies.
Provide user support, and respond to your requests, questions, and feedback.
Service Improvement, including to:
Improve the Service and create new features.
Personalize your experience.
Create and derive insights from de-identified and aggregated information.
Marketing and Advertising:
We and our advertising partners may use your personal information for marketing and advertising purposes, including:
Direct Marketing: To send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions, offers, and events via postal mail, email, telephone, text message, and other means. In connection with our marketing activities, we may enrich the personal information you have provided to us through the use of third-party sales and marketing platforms.
Interest-Based Advertising: We engage advertising partners, including third-party advertising companies and social media companies, to display ads on the Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction over time across the Service, our communications, and other online services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to our or similar users (known as a “lookalike audience”) on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Limit Online Tracking section below.
Compliance and Protection, including to:
Comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities;
Protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims);
Audit our compliance with legal and contractual requirements and internal policies;
Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.
Personal Information Sharing
Our Sharing: We do not sell, rent, license, or lease your personal information to third parties. However, in certain circumstances, we may share the categories of personal information described above without further notice to you, unless required by law, with the following categories of third parties:
Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share personal information with service providers, including hosting services, cloud services, and other information technology services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and analytics services. Pursuant to our instructions, these parties will access, process, or store personal information in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.
Professional Advisors: We may share personal information with our professional advisors such as lawyers and accountants where doing so is necessary to facilitate the services they render to us.
Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), we may share your personal information with counterparties and others assisting with the Transaction and with a successor or affiliate as part of or following that Transaction.
Legal Requirements: We do not volunteer your personal information to government authorities or regulators, but we may disclose your personal information where required to do so for the Compliance and Protection purposes described above.
Affiliates: We may share personal information with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with iSpyCyber. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy.
Personal Information Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g., for tax, legal, accounting, or other purposes), whichever is longer.
Notice to California Residents
Where provided for by law and subject to any applicable exceptions, California residents may have the following rights:
Know: You can request to know the categories of personal information that iSpyCyber has collected about you, the business purpose for collecting your personal information, the sources from which the personal information was collected, whether iSpyCyber has disclosed your personal information for a business purpose, and, if so, the categories of personal information received by each category of recipient.
Access: You can request access to the specific pieces of personal information that iSpyCyber has collected about you.
Delete: You can request that we delete the personal information we have collected from you.
Opt-out: You can opt-out of the sale of your personal information. iSpyCyber does not sell personal information.
Nondiscrimination: You have the right to be free from discrimination for exercising your rights.
California residents may make requests to know or access their personal information by contacting us at contact@ispycyber.com. We will verify your request using the information associated with your account, including email address. Government identification may be required. You can also designate an authorized agent to exercise these rights on your behalf.
For more information about our privacy practices, you may contact us as set forth in the “Contact Us” section below.
Children
Our Service is not directed to children who are under the age of 13. iSpyCyber does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13 without the consent of the child’s parent or guardian as required by law, we will delete that information.
Your Choices
Account Information:
If you have registered for an account with us, you may access, update, or delete certain personal information by logging into your account and updating your profile information or by contacting us.
Marketing Communications:
You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communication we send you.
Cookies and Similar Technologies:
You may be able to opt out of certain cookie-related and similar technologies by modifying your browser settings or by visiting our Cookie Policy.
Third Party Websites and Services
The Service may contain links to other websites and services. These links are not an endorsement, authorization, or representation that we are affiliated with that third party. We do not exercise control over third party websites and services, and they may place their own cookies or other files on your computer, collect data, or solicit personal information from you. We encourage you to read the privacy policies or statements of the other websites and services you use.
Security
We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, we cannot guarantee the security of your personal information.
International Data Transfers
iSpyCyber is headquartered in the United States and has affiliates and service providers in other countries. Your personal information may be transferred to the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the date at the top of the policy. If we make material changes to this policy, we will notify you via email or other means prior to the changes becoming effective.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@ispycyber.com.